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Elo Terms of Service Agreement

Effective Date: January 19th, 2024

1. Introduction

Welcome to Elo, a product developed and operated by Narrate Inc. ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the Elo service ("Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Acceptance of Terms

By accessing or using our service, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

3. Description of Service

Elo provides an AI-powered analytics service for analyzing call data ("Service"). Our Service uses artificial intelligence to provide insights and intelligence based on data related to sales and support calls.

4. User Responsibilities

  • a. You agree to provide true, accurate, current, and complete information about yourself and your organization.
  • b. You are responsible for all activities that occur under your account.
  • c. You agree to use the Service for lawful purposes only and comply with all applicable laws and regulations.

5. Data Acquisition and Privacy

  • a. You agree to provide true, accurate, current, and complete information about yourself and your organization.
  • b. You represent and warrant that you have the necessary rights and permissions to provide this data.
  • c. Our use of your data is governed by our Privacy Policy, which outlines our data handling practices.

6. Intellectual Property Rights

  • a. We retain all intellectual property rights in the Service.
  • b. You retain all rights in the data you provide. However, you grant us a license to use, reproduce, and modify your data for the purpose of providing the Service.

7. Disclaimer of Warranties

The Service is provided "as is" without warranty of any kind, either express or implied. We do not guarantee the accuracy or reliability of the results obtained through the Service.

8. Limitation of Liability

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of the Service.

9. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Changes to Terms

We reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our site.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of Puerto Rico, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us at +1-858-401-9152.

© 2024 Narrate Inc. All rights reserved.